AndyIcelandGuide
PRIVACY POLICY
AndyIcelandGuide is committed to maintaining highest standards of privacy
protection for its customers.
Our privacy policy (“privacy policy”) is designed to help you understand how
we collect, use and safeguard the information you provide to us and to assist
you in making informed decisions when using our service. For purposes of
this agreement, “website” refers to the company’s website, which can be
accessed at andyicelandguide.is. “service” refers to the company’s services
accessed via the website, in which users can book and change bus tours. The
terms “we,” “us,” and “our” refer to the company. “You” refers to you, as a user
of our website or our service. By accessing our website or our service, you
accept our privacy policy and terms of use and you consent to our collection,
storages, use and disclosure of your personal information as described in this
privacy policy.
I. INFORMATION WE COLLECT
We collect “non-personal information” and “personal information.” non
personal information includes information that cannot be used to personally
identify you, such as anonymous usage data, general demographic
information we may collect, referring/exit pages and URLs, platform types,
preferences you submit and preferences that are generated based on the data
you submit and number of clicks. Personal information includes your email,
phone number and credit card information for payment, which you submit to
us through the registration process at the website.
- Information collected via technology
To activate the service, you do not need to submit any personal information,
and you are able to browse our website freely. To use the service thereafter,
you do need to submit further personal information which may include
following: Full name, email address, age and telephone number. However, in
an effort to improve the quality of the service, we track information provided to
us by your browser or by our software application when you view or use the
Service, such as the website you came from (known as the “referring URL”),
the type of browser you use, the device from which you connected to the
Service, the time and date of access, and other information that does not
personally identify you. We track this information using cookies, or small text
files which include an anonymous unique identifier. Cookies are sent to a
user’s browser from our servers and are stored on the user’s computer hard
drive. Sending a cookie to a user’s browser enables us to collect non-personal
information about that user and keep a record of the user’s preferences when
utilizing our services, both on an individual and aggregate basis. For example,
the company may use cookies to collect the following information: – to help remember your preferences on a website – to understand how you and other users are using the website – for logging in to a service or to make sure you’re logged in securely
The company may use both persistent and session cookies; persistent
cookies remain on your computer after you close your session and until you
delete them, while session cookies expire when you close your browser. - Information you provide us by registering for an
account
In addition to the information provided automatically by your browser when
you visit the site, to become a subscriber to the service you will need to create
a personal profile. You can create a profile by registering with the service and
entering your email address and creating a username and password. By
registering, you are authorizing us to collect, store and use your email address
in accordance with this privacy policy. - Children’s privacy
II. HOW WE USE AND SHARE
INFORMATION
Personal information:
Except as otherwise stated in this privacy policy, we do not sell, trade, rent or
otherwise share your personal information with third parties for marketing
purposes without your consent. We do share personal information with
vendors who are performing services for the company, such as the servers for
our email communications who are provided with access to user’s email
address for purposes of sending emails from us. Those vendors use your
personal information only in our direction and in accordance with our privacy
policy.
In general, the personal information you provide to us is used to help us
communicate with you. For example, we use personal information to contact
users in response to questions, solicit feedback from users, provide technical
support, and inform users about promotional offers.
We may share personal information with outside parties if we have a good
faith belief that access, use, preservation or disclosure of the information is
reasonably necessary to meet any applicable legal process or enforceable
governmental request; to enforce applicable terms of service, including
investigation of potential violations; address fraud, security or technical
concerns; or to protect against harm to the rights, property, or safety of our
users or the public as required or permitted by law.
What rights do you have over your data
If you have an account on this site, or have left comments, you can request an
exported file of the personal data we hold about you, including any data you
have provided to us. You can also request that we erase any personal data
we hold about you. This does not include any data we are obliged to keep for
administrative, legal, or security purposes.
Non-personal information:
In general, we use non-personal Information to help us improve the service
and customize the user experience. We also aggregate non-personal
information to track trends and analyze use patterns on the website. This
privacy policy does not limit in any way our use or disclosure of non-personal
information and we reserve the right to use and disclose such non-personal
information to our partners, advertisers and other third parties at our
discretion.
In the event we undergo a business transaction such as a merger, acquisition
by another company, or sale of all or a portion of our assets, your personal
information may be among the assets transferred. You acknowledge and
consent that such transfers may occur and are permitted by this privacy
policy, and that any acquirer of our assets may continue to process your
personal information as set forth in this privacy policy. If our information
practices change at any time in the future, we will post the policy changes to
the website so that you may opt out of the new information practices. We
suggest that you check the website periodically if you are concerned about
how your information is used.
III. HOW WE PROTECT
INFORMATION
We implement security measures designed to protect your information from
unauthorized access. Your account is protected by your account password,
and we urge you to take steps to keep your personal information safe by not
disclosing your password and by logging out of your account after each use.
We further protect your information from potential security breaches by
implementing certain technological security measures including encryption,
firewalls and secure socket layer technology. However, these measures do
not guarantee that your information will not be accessed, disclosed, altered or
destroyed by breach of such firewalls and secure server software. By using
our service, you acknowledge that you understand and agree to assume
these risks.
IV. YOUR RIGHTS REGARDING
THE USE OF YOUR PERSONAL
INFORMATION
You have the right at any time to prevent us from contacting you for marketing
purposes. When we send promotional communication to a user, the user can
opt out of further promotional communications by following the instructions to
unsubscribe, provided in each promotional e-mail. You can also indicate that
you do not wish to receive marketing communications from us via email after
which we will remove your email address from our mailing list. Please note
that notwithstanding the promotional preferences you indicate by either
unsubscribing or opting out, we may continue to send you administrative
emails including, for example, periodic updates to our privacy policy.
V. LINKS TO OTHER WEBSITES
As part of the service, we may provide links to or compatibility with other
websites or applications. However, we are not responsible for the privacy
practices employed by those websites or the information or content they
contain. This privacy policy applies solely to information collected by us
through the site and the service. Therefore, this privacy policy does not apply
to your use of a third-party website accessed by selecting a link on our
website or via our service. To the extent that you access or use the service
through or on another website or application, then the privacy policy of that
other website or application will apply to your access or use of that site or
application. We encourage our users to read the privacy statements of other
websites before proceeding to use them.
VI. CHANGES TO OUR PRIVACY POLICY
The company reserves the right to change this policy and our terms of service
at any time. We will notify you of significant changes to our privacy policy by
sending a notice to the primary email address specified in your account or by
placing a prominent notice on our site. Significant changes will go into effect
30 days following such notification. Non-material changes or clarifications will
take effect immediately. You should periodically check the website and this
privacy page for updates.
VII. CONTACT US
If you have any questions regarding this privacy policy or the practices of this
website, please contact us by sending an email to andy@andyicelandguide.is
Last Updated: This privacy policy was last updated on January 2nd, 2026.
Anti-Discrimination
General Statement
Andy Iceland Guide is committed to the philosophy of acceptance through
commitment to diversity, justice and inclusion. At AndyIcelandguide.is, we
value our service as enriched by the race, ethnicity, age, religion, sexual
orientation, gender identity/expression, socio-economic status, ability, culture,
political philosophies, geographical backgrounds and intellectual perspectives
of our customers, staff and management. We believe in our strength and unity
through diversity, and that participating in a dynamically inclusive community
provides a framework for successful and joyous service to our customers.
Anti-Discrimination policy
AndyIcelandGuide prohibits discrimination against and harassment of any
member of management, customer, employee or any applicant for
employment because of race, color, national or ethnic origin, age, religion,
disability, sexual orientation, gender identity and expression. All personnel
who are responsible for hiring and promoting employees and for the
development and implementation of our services or activities are entrusted to
support this effort and to respond promptly and appropriately to any concerns
that are brought to their attention.
Inclusion initiative
Through an active and constructive engagement with diversity, our inclusion
initiative consists of developing policies and encouraging environment that
respect the dignity and civil rights of all persons, help prevent prejudice and
discrimination, promote capacities for understanding diverse cultures, afford
opportunities for mutual growth through multicultural cooperation, recruit and
retain diverse staff and management, all with the aim of creating an
atmosphere that is welcoming, hospitable and true to our commitment of
providing unparalleled service. We believe that every member of our
community – customers, employees, partners, and management have the
right to ‘more fun’ and we ensure that nurturing a collaborative and inclusive
environment.
Statement for Customers
Our mission is to create a unique experience in Icelandic nature for all our
guests. Customer satisfaction is our main goal, and we provide the best
service to our customers based on our philosophy of acceptance through
commitment to diversity and inclusion. We are committed to welcoming our
guests from diverse backgrounds. And, you have the right to enjoy and have
fun on all our tours without being harassed, discriminated against or abused.